We know you will love our iksplor merino, but if something doesn't work out we will gladly accept items in unwashed, like new condition. Good news, returns for store credit and exchanges within the U.S. are free!
All returns/exchanges must be unwashed and in like new condition within 30 days from the delivery date.
- Exchanges: Exchanges are free and must be initiated within 30 days of your order's delivery date.
- Store Credit: Returns for store credit mus be initiated within 30 days of your order's delivery date.
- Original form of payment: Returns must be initiated within 30 days of your order's delivery date and have an $8 handling fee.
- International Returns:Items purchased outside of the United States or military addresses are not eligible for returns due to customs issues.
- Original shipping charges are not refunded.
- Clearance and FINAL Sale items are not eligible for returns or exchanges.
- Apparel must be unwashed, free of stains, deodorant marks, perfume scents, make-up, and animal hair.
- We reserve the right to adjust returns if original items are not received in new condition.